Customer Service Co Ordinator

Customer Service Coordinator A leading and established organisation based in Newry, are currently seeking a Customer Service Coordinator to join their team. This is a Full-time, permanent position. Working hours: Monday-Thursday 8am-5pm, Friday 8am-4pm (required to work a Saturday every other week) Salary: £27,000 Job role: They are looking for someone who will make an impact building good relationships with customers whilst continually striving to exceed their expectations. Essential Criteria: * Committed and passionate to providing excellent customer service * Exceeding customer expectation and building lasting partnerships * Ability to work under pressure and to tight timescales * Able to work both individually and as part of a branch team * IT savvy and a proficient user of the wider MS Office programmes * Knowledge or experience of building and timber products Main Duties and Responsibilities: * Managing the lifecycle of a customer order * Liaising with customers on all aspects of their orders * Processing all orders timely and efficiently * Working collaboratively across the business ensuring customers receive their order right and on time * Liaise with purchasing department to ensure all stock is available * Liaise with the transport department to organise on time delivery * Review orders daily and react accordingly * Produce all delivery dockets The successful person will receive a competitive rate of pay plus benefits including: * Incentive Bonus * Staff Discounts * Cycle to work scheme * Career Paths * Training & Development Programs to help meet your career ambitions Skills: customer service administrator customer service administrator

Location: Newry, GB

Posted Date: 6/27/2025