Sales Manager Grosvenor Square

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you. LONDON MARRIOTT HOTEL GROSVENOR SQUARE - PROUDLY MARRIOTT, UNIQUELY GROSVENOR SQUARE Experience 5-star service at the London Marriott Hotel Grosvenor Square. Perfectly situated in the upscale Mayfair neighborhood, minutes from Oxford Street's world-class shopping, Hyde Park and iconic landmarks, our newly refurbished bedrooms and suites are elegantly furnished and feature marble bathrooms, signature bedding and deluxe amenities. Enjoy scenic views of Grosvenor Square or our private gardens; some suites boast balconies. Indulge in steakhouse dining at Gordon Ramsay Bar & Grill, or sample modern fare at Lucky Cat by Gordon Ramsay, an Asian Eating House and vibrant late-night lounge. Unwind with a craft cocktail after an exciting day in Mayfair, London at our hotel's 1920's-inspired award-winning speakeasy bar, The Luggage Room. Discover 12,109 square feet of high-tech, recently renovated venue space at our hotel; our grand ballroom is imbued with natural daylight, making it ideal for business or social gatherings. The London Marriott Hotel Grosvenor Square can't wait to welcome you to Mayfair. We are part of Marriott International, the world's leading, award winning, hospitality company with more than 7,000 properties across 130 countries and territories worldwide. Begin your career journey with Marriott. Your 5-star experience awaits. We are now recruiting for a dynamic and passionate Sales Manager to join our magnificent five-star, luxury hotel. Have fun working alongside an award-winning team and enjoy a world where career progression opportunities and world class training is available to you. We enjoy crafting bespoke journeys for you. ARE YOU ELIGIBLE TO WORK IN THE UK? A points-based immigration system affecting the eligibility to apply to work in the UK has been introduced from 01 January 2022. Applicants with Irish citizenship, an indefinite leave to enter the UK or an indefinite leave to remain in the UK are eligible to work in the UK including EU citizens who already lived in the UK by 31 December 2020. Please refer to the home Office website for more details. JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience * 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR * 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities * Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. * Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. * Develops relationships within community to strengthen and expand customer base for sales opportunities. * Manages and develops relationships with key internal and external stakeholders. * Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities * Participates in sales calls with members of sales team to acquire new business and/or close on business. * Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue * Identifies new business to achieve personal and location revenue goals. * Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. * Closes the best opportunities for the location based on market conditions and location needs. * Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service * Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. * Services our customers in order to grow share of the account. * Executes and supports the company's customer service standards. * Provides excellent customer service consistent with the daily service basics of the company. * Sets a positive example for guest relations. * Interacts with guests to obtain feedback on product quality and service levels. WHAT WE CAN OFFER YOU: A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent. Being part of Marriott International, the largest hospitality brand in the world opens doors of opportunity worldwide. The sky is your limit. You will have access to fabulous & flexible benefits to help you nurture your inner self. Competitive Salary 31 days holidays including bank holidays Accommodation Service Charge after successful completion of probationary period. Private Medical via AXA Discount in Gordon Ramsay's Bar & Grill and The Lucky Cat Length of service rewards and invitations to recognition events Monthly/yearly recognition schemes Extensive training both internally and externally World-class career opportunities internationally within Marriott hotels tailored to your specific needs. Heavily discounted room rates for you & friends and family - why not, we are after all the largest hotel company in the world! Professional learning and development opportunities - because a fulfilling career is so much more rewarding Complimentary meals on duty Complimentary dry cleaning - we do like to make an impression! Complimentary use of Gym - because your wellbeing is a priority for us! Annual parties, Christmas lunches, Summer BBQ's and Easter celebrations Pension scheme to help you save for the future. Access to major high street discounts so you can treat your friends and family. LI-Onsite At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. AMRT1_UKCT

Location: Central London, GB

Posted Date: 6/27/2025