Assistant Store Manager

Welcome, advise, and retain local and international customers at Delvaux. Participate in the continuous improvement of service quality and hospitality towards customers. Acquire extensive knowledge of our product lines to build strong relationships with clients and increase sales. Develop sales and achieve targets set by the commercial director. Provide feedback on sales, customer profiles, and product performance to your manager. Verify and manage stock levels and optimize inventory. Ensure excellent presentation of the boutique. Represent the brand image by maintaining high standards of visual merchandising, housekeeping, and Delvaux standards. Report on point of sale activity. Support the achievement of overall and personal objectives by providing ongoing training and constructive feedback to Sales Associates. Follow up internally and with headquarters on all initiatives organized in the boutique. How will you experience success with us? Solid previous experience in a luxury business. Minimum 5 years of successful experience in the luxury sector. Management experience and store operations knowledge are essential. Excellent interpersonal and communication skills, with the ability to build relationships at all organizational levels. CRM experience and proficiency with relevant digital tools are required. Excellent communication, customer service, and interpersonal skills. Fluency in Italian and English. What makes our group different? Our true strength lies in our diverse arts, cultures, and human skills, and our ability to foster untapped potential. We value freedom, collegiality, loyalty, and solidarity. We promote empathy, curiosity, courage, humility, and integrity. We care for the world we live in. Your journey with us : During the interview process, you will meet the Talent Acquisition team, the hiring manager, and the Brand Director. Learn more about life at Richemont and our maisons below: J-18808-Ljbffr

Location: provincia-di-roma, IT

Posted Date: 6/27/2025