Quality Manager 23528

Ferrara / KME are premiere manufacturers of fire trucks and emergency response vehicles offering a full line of pumpers aerials industrial wildland and rescue apparatus. Working handson with both municipal and industrial fire departments the Ferrara / KME team thrives on diagnosing departments current apparatus limitations and response needs to custom design the perfect fire apparatus solution that will stand the test of time. Ferrara / KME is part of the larger REV Group (NYSE : REVG) a leading manufacturer of specialty vehicles for the fire & emergency and recreation markets. REV Groups extensive vehicle lineup includes models such as ambulances fire trucks terminal trucks RVs and much more. Our 6500 employees continuously demonstrate their commitment to building innovative and reliable vehicles that our customers can depend on whether for a family trip across the U.S. or when responding to an emergency. Rev Group is a veteran friendly employer and hires over 200 veterans and or those transferring out of the military each year. The Quality Manager oversees the quality operations for Ferrara. This position is responsible for building and leading the quality infrastructure at Ferrara to ensure that products and processes provide the highest standards of quality necessary to meet statutory / regulatory requirements customer expectations and Ferraras strategic goals. Responsibilities : Set quality compliance objectives and department goals that support business initiatives. Ensure that targets are achieved. Build a customer centric culture that ensures the delivery of product that meets customer requirements exceeds customer expectations and complies with all specifications. Obtain feedback from customers on areas of satisfaction and dissatisfaction. Ensure customer complaints are effectively resolved and develop action items to improve marketplace success. Manage Organize build and continually improve the quality infrastructure to maintain ISO registration of Ferraras Quality Management System. Manage and maintain quality inspection test and validation programs for inprocess and finished goods. Lead lean / continuous improvement activities for Quality processes. Support other departments with their lean / continuous improvement activities. Must be change agent and ambassador for continuous improvement. Direct control and staff the Quality department. Evaluate and verify employee performance. Identify staff development and training needs. Provide employee coaching and development or otherwise ensure training is obtained. Responsible for departmental compliance and enforcement of all company policies and procedures. Ensure consistent and effective employee relations. Recommend rewards / recognition as appropriate. Resolve issues and initiate necessary disciplinary action as required. Responsible for safety and environmental compliance of all responsible departments and / or facilities as appropriate. Hold departmental employees accountable for following all OSHA and company policies and regulations. Actively participate in safety improvement activities. Responsible for meeting established department budgets. Provide input and recommendations on staffing requirements and selection of departmental personnel. Develop and achieve area budget goals for personnel equipment suppliers etc. Participate in goal deployment and strategic planning activities typically detailing first level improvement initiates and targets to improve. Requirements (education experience travel physical work environment) : Bachelors degree in business or technicalrelated field or equivalent combination of education and work experience required. Minimum 57 years experience in operations / customer service leadership role. Experience with maintenance and testing of fire apparatus quality and industry standards such as ISO 9001 N FPA FAA ASTM etc. preferred. Must have excellent communication skills both written and oral and have the ability to effectively interact with Customers Dealers Team Leaders Managers and Associates. Proven success in team building conflict resolution and problem solving from identification through root cause resolution. Proficiency with Computer applications (Baan Word Excel required Experience with Lean manufacturing or Six sigma methodologies preferred. ASQ certification as a green belt quality auditor or quality engineer a plus. REV Group is committed to a policy of equal employment opportunity. The Company conducts all employment practices without regard to race sex color religion national origin age disability protected veterans status pregnancy genetic information sexual orientation or any other basis prohibited by law. REV Group also undertakes affirmative action to assure equal employment opportunities for minorities and women for persons with disabilities and for protected veterans. NOTICE FOR CALIFORNIA RESIDENTS Effective January 1 2020 pursuant to the California Consumer Privacy Act of 2018 (as amended the CCPA) if you are a California resident you may have certain additional rights. Please click on the link for a description of those rights and how California residents may exercise them. Required Experience : Manager Key Skills APQP,Quality Assurance,ISO 9001,Lean Six Sigma,PPAP,Root cause Analysis,ISO 13485,Quality Systems,Quality Control,Quality Management,As9100,Manufacturing Employment Type : Full-Time Experience : years Vacancy : 1 Quality Manager • Ferrara, Emilia-Romagna, Italy J-18808-Ljbffr

Location: ferrara, IT

Posted Date: 6/27/2025