Facilities Scheduler

Job Title: Scheduler / Contracts Manager Location: Near North Weald, Essex Salary: £28,000 – £30,000 £125 weekend on-call bonus Hours: Monday to Friday, 08:00 – 17:00 On-Call: 1 evening per week & 1 weekend day per month Work Environment: 100% office-based Job Type: Full-time, Permanent Must be able to drive to get to office location Join Our Client in their lovely offices in the countryside in Essex a maintenance commercial provider based near North Weald Essex, operating across the South of England. As they continue to grow, we're looking for a proactive and highly organised Scheduler / Contracts Manager to join their dynamic and friendly control team. This is a great opportunity for someone with experience in the construction industry who thrives in a fast-paced environment and is eager to grow within a forward-thinking company. Scheduler Key Responsibilities Manage a portfolio of high-profile commercial clients Maintain service excellence by meeting KPIs and SLAs Oversee and coordinate a team of engineers Handle high volumes of inbound and outbound calls Schedule and dispatch jobs efficiently throughout the day Provide top-tier customer service and support Respond to client queries promptly and professionally Track job progress and keep clients updated Accurately maintain records using the company CRM Provide out-of-hours support one week per month (with bonus pay) What We're Looking For in a Scheduler Background in account or contracts management Industry experience in drainage, plumbing, or construction Confident communicator with strong interpersonal skills Excellent customer service skills, especially in busy environments Calm, professional, and tactful under pressure Proficient in Microsoft Office (Word, Excel, Outlook) Highly organised with keen attention to detail Ability to multitask and prioritise effectively Reliable, self-motivated team player Strong verbal and written communication Discretion and professionalism are essential Solid references required What We Offer Competitive base salary with additional on-call bonus 20 days holiday public holidays Company pension scheme Free on-site parking Casual office dress code Company events Clear opportunities for progression and long-term development If you're an experienced scheduler or contracts manager ready to take the next step in your career, we'd love to hear from you. Join a fast-growing company that values professionalism, teamwork, and client satisfaction. Apply today and help drive our clients continued success. ADZN1_UKTJ

Location: Thornwood, GB

Posted Date: 6/20/2025