Supply Chain Support Administrator / Order Management Specialist/ Shipping & Customer Support Specialist/ Logistics Customer Service Coordinator

Are you an organized, solution-driven logistics professional with a strong customer service mindset? We're seeking a Customer Service Representative to join a fast-paced environment in the heart of Cape Town CBD. ? Key Responsibilities: Releasing cargo from the warehouse using the SAP system Generating invoices and managing credit ledgers on SAP Handling pre-order management and order entry Preparing and supplying key documentation, including: Certificate of Analysis (COA) Packing Lists Certificates of Origin Marine Insurance documents Producer Certificates (COP) Logging and resolving customer complaints professionally and promptly Liaising with internal teams to ensure smooth end-to-end logistics and high customer satisfaction ? Requirements: 1 year of experience in clearing and forwarding or a logistics support environment Solid working knowledge of SAP (this is a must) Familiarity with logistics documentation , invoice generation, and cargo release procedures Experience managing customer interactions , including complaints and resolution Strong communication skills – must be a people’s person who thrives in a customer-facing role Detail-oriented and proactive, with the ability to multitask under pressure If you’re ready to bring your logistics and SAP expertise into a dynamic team, we’d love to hear from you! ? Apply now and make a meaningful impact in a customer-focused role starting 01 June 2025.

Location: Cape Town City Centre, ZA

Posted Date: 6/19/2025