Case Manager (Contract)

Job Description Job Description Roche is a global healthcare group with 94,000 employees in 100 countries, focused on innovation and transforming patients' lives. Genentech Access Solutions, a member of Roche Group, helps patients navigate the insurance process and access medicines, improving their quality of life. Roche values science, technology, innovation, professional development, diversity, and inclusion. The company has a unique culture centered around its people and a vision for greater patient benefit and impact. Join Roche and be part of one of the world's largest biotechnology companies, making a meaningful difference in healthcare. The Access Solutions Case Manager acts as a liaison between patients, providers, distributors, and insurance carriers to assure services are provided in the least restrictive and least costly manner. The Case Manager is an Individual Contributor and reports to an Access Solutions Supervisor. Key Accountabilities You will demonstrate effective problem-solving skills and excellent customer service. You will exhibit proficient investigational and analytical abilities with strong written and verbal communication. You will have the ability to work collaboratively in a team, effectively delegate tasks, and demonstrate leadership. You will have strong attention to detail, multi-tasking, organizational skills, and effective time management. You will be able to work under pressure, prioritize tasks, and follow written Standard Operating Procedures. You should be prepared for periodic mandatory overtime, including weekends, during high referral seasons or unexpected volume surges. It is preferred that candidates reside in Portland or within 50 miles of Portland. Who you are: Qualifications: Bachelor's degree is preferred. 3 years of reimbursement experience preferred. Knowledge of the managed care industry, including government payers. Proficient in all aspects of reimbursement (i.e., benefit investigations, payer reimbursement policies, regulatory and administrative rules). Understands reimbursement/funding resources and how to access these resources. The expected salary range for this position, based on the primary location of Portland, is $35 per hour. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. Contractors will be employees of Kelly, assigned to Genentech. Genentech is an equal opportunity employer, and we embrace the increasingly diverse world around us. Genentech prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin or ancestry, age, disability, marital status and veteran status. Company Description Genentech, a member of the Roche group and founder of the biotechnology industry, is dedicated to pursuing groundbreaking science to discover and develop medicines for people with serious and life-threatening diseases. Company Description Genentech, a member of the Roche group and founder of the biotechnology industry, is dedicated to pursuing groundbreaking science to discover and develop medicines for people with serious and life-threatening diseases.

Location: Portland, OR, US

Posted Date: 6/18/2025