Senior Engagement Manager

Learner & Stakeholder Engagement Advisor Based in Nottingham with travel across the East Midlands (e.g. job centres, referral partners and Employers) Main Purpose of the role: To identify potential learners for training programmes through a variety of methods, including engagement with Job Centres, referral partners, and direct applications. To conduct thorough screening and deliver high-quality Information, Advice and Guidance (IAG) to ensure learners’ suitability prior to enrolment. To engage with employers to understand their recruitment needs and deliver Sector-based Work Academy Programmes (SWAPs) as a tailored service. To provide an efficient and professional customer service experience to both external and internal stakeholders, including learners, partner organisations, and staff. To promote and uphold Equality & Diversity principles in all day-to-day activities, particularly when interacting with learners and handling telephone enquiries. Applicants must have : Experience in learner and employer engagement Minimum of an IAG level 2 qualification Good IT skills and sound knowledge of MS Office / excel A minimum of grade 4 English or Level 2 Functional Skills Driving licence and own transport Knowledge of the training sector; especially ASF/employability, apprenticeships and funded programmes.

Location: Nottingham, GB

Posted Date: 6/18/2025