Customer Service Advisor

CUSTOMER SERVICE ADVISOR – TEMPORARY OPPORTUNITY (2 ADDITIONAL VACANCIES) SHIFT: Rota basis across Monday to Saturday (8:00 AM – 6:00 PM) and Sundays (8:30 AM – 5:00 PM) LOCATION: Motherwell PAY RATE: £12.75 per hour People Solutions are delighted to be supporting one of our well-established clients in Motherwel l, who have now come back to us looking for 2 additional Customer Service Advisors to join their team on a 12-week temporary assignment. This is a fantastic opportunity for individuals with strong communication skills who enjoy working in fast-paced, customer-focused environments. What's on Offer? Full-time hours on a flexible rota Weekly pay with holiday entitlement Immediate starts available Supportive, friendly team environment Gain valuable experience with a market-leading organisation Free on-site parking Key Responsibilities Deliver excellent customer service via phone, email, and live chat Manage a variety of customer queries and complaints efficiently Provide accurate product and service information Meet individual and team performance targets Liaise with internal departments to resolve customer issues Maintain clear and accurate records of customer interactions What We're Looking For Strong verbal and written communication skills Previous customer service experience (retail, call centre, or fast-paced environment) Confident using Microsoft Office applications (Excel, Outlook, Teams) Ability to multi-task, prioritise and work well under pressure Positive, proactive attitude towards problem-solving Full flexibility to work across the required shift patterns, including weekends Desirable Previous contact centre or high-volume call handling experience Background in high-volume customer service roles Full training will be provided, along with ongoing support throughout your assignment. Apply Now! Don't miss out on this great opportunity — click to apply today and a member of our team will be in touch shortly! ADZN1_UKTJ

Location: Holytown, GB

Posted Date: 6/17/2025