Customer Advisor - Danish Speaker (M/F)

Are you fluent in Danish and passionate about delivering outstanding customer support? Do you thrive in dynamic environments and enjoy solving problems for clients? If so, this role could be the perfect fit for you! Join an international company based in Barcelona offering a flexible hybrid working model and a supportive team culture. Who are we? We are recruiting for a client, a multilingual customer service and support provider. The company values innovation and offers a vibrant workplace combining both remote and office work in Barcelona. What makes this role special?You will benefit from a comprehensive training program designed to prepare you for delivering excellent customer service. The role combines working from home and time spent in a lively office environment. Your missionAs a Customer Service Representative, you will: * Communicate with B2B customers via phone and email to provide service-oriented solutions. * Support customers with setup and configuration of payment terminals and online solutions. * Address and resolve reported issues efficiently. * Handle administrative tasks and follow up on requests. * Foster a positive team atmosphere by motivating colleagues and making customers feel appreciated. Who are we looking for?The ideal candidate will have: * Native-level fluency in Danish (spoken and written) and a good command of English. * A high school diploma or equivalent qualification. * Previous customer service experience is a plus but not mandatory. * Excellent communication skills and problem-solving abilities. * Strong multitasking and attention to detail in a fast-paced environment. * Comfortable using computer systems and software applications. * Flexibility to work shifts including evenings, weekends, and holidays. What we offer : * A hybrid work model combining remote and office work in Barcelona. * Competitive salary with additional compensation for evening shifts (€1700 - €2000 OTE / month) * Career growth opportunities within a fast-paced international company. * Extensive training and development. * A lively workplace culture with team events. * Perks including free coffee, fresh fruit, Spanish lessons, personal training sessions, and mental health support through a dedicated app. Practical details : * Contract: Permanent role * Location : Barcelona, hybrid (home and office) * Working hours : Flexible shifts including evenings, weekends, and holidays Ready to join a team that values your skills and dedication? Click "Apply" now and start your exciting career journey. Not the right fit? Explore our other opportunities! * Bruce est l'agence de recrutement 100% digitale et mobile qui accompagne les entreprises dans leur recrutement et les talents dans leur recherche d'emploi. Elle utilise l'intelligence artificielle pour permettre la rencontre des entreprises et des talents les plus adaptés à leurs besoins. * Grâce à son application nouvelle génération, Bruce répond à tous vos besoins. La plateforme vous permet de trouver facilement des offres d'emploi qui matchent avec votre profil, de postuler, d'enregistrer des entretiens, de recevoir directement des contrats ou encore des fiches de paie. * Grâce à son algorithme de matching, Bruce vous propose des missions en fonction de votre profil. Téléchargez l'application, remplissez vos préférences et vos disponibilités, et découvrez les jobs qui vous correspondent * Les équipes Bruce sont disponibles du lundi au vendredi de 9h à 19h sur le chat de l'application, et le weekend en cas d'urgence.

Location: France, FR

Posted Date: 6/17/2025