Program Manager - Online Training Agency

Program Manager - Online Training Agency JOB PURPOSE Searching for a dynamic, motivated, well-organized, and innovation-oriented Program Manager to : Support the Training team in planning, organizing, implementing, and measuring Online Training Projects for companies with a global retail network. Build and maintain strong, long-lasting customer relationships. RESPONSIBILITIES Manage projects, timelines, and deliverables. Manage content calendar, content creation, and translations for micro-learning training programs. Maintain deliverables / activity overall planning calendar. Analyze data and Training KPI through dedicated dashboards. Liase with IT team for the development of tools and resources on Monday. Interface with IT for LMS Platform management from course creation and participant enrollment to completion reports. Understand customers' needs and provide them with specific products and services. Collect and analyze data and make it usable by the customers, so as to help them choose. Demonstrate in-depth knowledge of company products and services. Promptly resolve any customer problems. KNOWLEDGE AND SKILLS Detail-oriented with strong project management / organization skills and ability to manage simultaneous projects , maintain timelines , track deliverables . Ability to work under pressure on tight deadlines while delivering excellence . Flexible and adaptable to shifting priorities . Problem Solving Strong analytical mindset . Excellent communication and interpersonal skills . Team Player. Creativity and curiosity around innovative methods – startup mentality . Result-oriented . Digital Mindset . Skills : Excellent XL, PPT. Knowledge of Monday, Skillato, and PowerBI a plus. NICE TO HAVE Interest in automotive business (distribution, renting and financing, warranty, used car business,) Seniority level Entry level Employment type Full-time Business Consulting and Services J-18808-Ljbffr J-18808-Ljbffr

Location: verona, IT

Posted Date: 6/17/2025