Customer Service Specialist - German Speaking

We have a new remote position available for a Fluent German Customer Service Specialist to join a leading relocation service provider. Responsibilities: Maintain high customer services levels in line with company KPIs Build effective relationships with clients and assist the team in service delivery Preparation of documentation for assignees Responsible for data integrity for assignee records Filing and uploading relevant assignment documentation to the system Assist with regular and miscellaneous reporting Serve as the coordinator and owner of the relocation process for assignees Administration of mobility policy & logistical support Provide support to the team in ad-hoc duties Training and support will be provided Key requirements: 2 years’ experience in a customer service / coordination position Excellent customer service, organisation and multi-tasking skills Experience in the Relocation, Global Mobility or related industry is preferred but is not essential Experience travelling and living abroad preferred Ability to work with own initiative as well as part of a team Excellent analytical skills and attention to detail and thrives in a fast-paced working environment Strong organisational skills, proactive approach Ability to prioritise workload and meet deadlines Enthusiastic, keen to learn and adaptable to new administrative processes Competent IT user of Microsoft Office, particularly Excel and Word Fluent English & German required

Location: UK, GB

Posted Date: 6/16/2025