Housekeeping Lead Governante

Sonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same; each property has a bespoke design and contains a mix of rooms, suites, and apartments. Though each Sonder is unique, our mobile app allows guests to effortlessly navigate their stay. From check-in to checkout, everything they need is just a tap away. To be better is a never-ending pursuit, and revolutions don't happen overnight. But together, we can forever change the way people stay for the better. We are looking for someone who breathes hospitality operations and is energized by the opportunity to maximize, motivate, and inspire a team to deliver an exceptional guest experience. Our Sonder locations are distributed across a city in different shapes, sizes, ages, and styles, and we pride ourselves on offering hotel-like service. That's what you'll own. Life at Sonder We aspire to build a workplace where employees can thrive. Our culture shapes how we make decisions, conduct meetings, communicate, and treat each other. Our Leadership Principles are a foundational part of our culture, guiding the values and actions of our team members. Each principle is at the heart of what we do. Check out this article to learn more about our Culture and Principles. Position: Housekeeping Lead We are seeking Housekeeping Leads to oversee our housekeeping processes, coordinate a team of housekeepers, and ensure smooth daily operations. Responsibilities include managing schedules, onboarding and training staff, maintaining supplies, delegating guest requests, performing housekeeping duties, and managing maintenance reports and digital platforms. Responsibilities include: Managing weekly and daily cleaning schedules. Supporting onboarding and ongoing training of cleaners. Organizing supplies and inventory control. Delegating guest requests in real-time. Performing standard housekeeping duties as needed. Managing reports of maintenance issues and safety hazards. Using digital programs for scheduling, reporting, and communication. Traveling around the market and warehouse to complete tasks. Qualifications: Positive attitude, effective leadership, and independent work ability. Experience in housekeeping management or similar, including personnel management and scheduling. Tech-savvy with experience using digital applications. Knowledge of cleaning products, techniques, and equipment. Physical stamina and mobility, ability to lift about 40 lbs. Reliable transportation and willingness to travel between properties daily. Benefits: Competitive pay and stock options. Medical, dental, and vision insurance. Flexible vacation and wellness days. Free credits and discounts for stays. Workplace flexibility for remote positions. We are committed to diversity and inclusion, providing equal opportunities regardless of race, religion, gender, or other protected statuses. We also support employee resource groups to foster an inclusive environment. If you need reasonable accommodations during the application process, please contact us. Key Skills: Hotel Experience, Taleo, Hospitality, Environmental Services, Laundry, Cleaning, Housekeeping Management, OSHA, Sanitation, Team Management, Leadership, Supervising Employment Type: Full-Time Experience: [Specify years] Vacancy: 1 J-18808-Ljbffr

Location: provincia-di-roma, IT

Posted Date: 6/16/2025