Country Manager - Italy

Join to apply for the Country Manager - Italy role at Bloq.it At Bloq.it, we’ve created the world’s leading smart locker solution. Solving online deliveries by enabling everyone to participate easily, reducing delivery costs, and making them more sustainable. We’re quickly expanding, and after growing at 1000% for three years in a row, we’re now the fastest-growing Smart Locker company in the world and one of the fastest-growing scale-ups in Europe. From locker design and mass production to software integrations and field services, Bloq.it partners with logistics companies to build successful Smart Locker networks. The services team at Bloq.it is responsible for ground operations including logistics, warehousing, installation, maintenance, and inventory management activities. The Country Manager is responsible for the services business in their countries. The person will lead the successful execution of the operational and business plan. Foremost, the country manager is the point of contact for all service delivery goals including SLA compliance, escalations, and special requests. They are also accountable for Health & Safety compliance, sound budget management, and P&L performance. This person must be based in Italy. What will be your responsibilities Launch and scale our deployment and maintenance services in Italy; Create a local technical maintenance, installation, support, and operational structure; Acquire operational resources and partners in the market; Align local processes and operational standards with policies and SOPs set by leadership; Manage relationships with clients, local suppliers, warehousing, inventory, logistics, and other stakeholders; Establish relationships, negotiate, and process with local third-party partners; Be accountable for all aspects of the business in Italy, including setup, compliance, staffing, legal, labor law, operational setup, capacity management, budgets, OKRs, service delivery, and process alignment; Travel regularly and on short notice to warehouses, deployment sites, maintenance visits, or Bloq.it offices. What are the requirements to join us in this position Experience in technical hardware & maintenance industries; Experience with operational management; Excellent knowledge of financial performance management and productivity; Experience in managing people and creating new teams; Understanding of compliance structures in countries; Good soft skills and motivation to improve them continuously; Interest in entrepreneurship and previous work experience with startups is a plus. What will you get if you join us in this position A competitive salary and a strong bonus system, including stock options; Flexible work conditions (remote, flexible schedule); Opportunity to be an early collaborator and help create our Italian business; A dynamic, creative work culture; Influence key decisions and strategies by working closely with the leadership team. If you’re a passionate, hands-on, operational-minded Country Manager , ready to shape the future of smart locker solutions, Bloq.it is the place for you. Join our team of bloqstars and help us redefine the last-mile delivery experience! J-18808-Ljbffr

Location: provincia-di-milano, IT

Posted Date: 6/16/2025