Lead Trainer

Are you a dynamic training professional with a passion for driving performance? We’re looking for an experienced individual to oversee company training needs. Key Responsibilities: Design, implement, and manage end-to-end training programmes for new hires and existing staff. Evaluate training needs through performance reviews, quality audits, and business goals. Ensure training materials align with company policies, product updates, compliance standards, and client expectations. Collaborate with operations, HR, and client services to ensure continuous learning and performance support. Drive a culture of learning, customer service excellence, and ongoing professional development. Requirements: Proven, relevant experience in a similar role. Strong knowledge of adult learning principles and modern training methodologies. Exceptional leadership, presentation, and communication skills. Ability to develop training metrics and measure impact on business performance.

Location: Pietermaritzburg, ZA

Posted Date: 6/15/2025