Data Center Engineer PN01

TVS SCS RICO Italia is part of a multinational company specializing in providing a wide range of technological services throughout Europe, including Break & Fix, IMAC, Service Desk, Projects and Rollouts, Help Desk, End User Computer, Deskside Support. TVS SCS is actively looking for an expert Data Center Engineer PN02 to join its team. The company employs experienced professionals dedicated to providing world-class IT solutions. As a Data Center Engineer PN02, you will have the opportunity to contribute to an environment that promotes innovation and growth. This position requires a deep understanding of Server technology and its application in solving business problems. If you are looking for a challenging role that offers an interesting opportunity for professional growth, this could be the perfect fit for you. Tasks The Data Center Engineer PN02 will provide daily local/remote server support, receive incoming calls, troubleshoot problems, and document steps taken to resolve hardware, software, and application issues in a ticketing system. The candidate will also facilitate resolution of customer calls and coordinate with supervisors and managers to ensure operational consistency across all shifts within the IT support center. The Data Center Engineer PN02 provides Break & Fix, fault diagnosis, and resolution services. The ideal candidate should have at least 2 years of IT support experience in Data Centre environments. Responsibilities and functions of the position DC Hands & Feet: Operations and management of Data Centre (Hosted service) Experience in Data Centre Infrastructure management Data Centre full lifecycle management from commissioning to decommissioning, maintenance, monitoring, and transformation Operational reviews & audits Manage and maintain Data Centre asset inventory Data Centre management and site monitoring Planned & predictive maintenance Remote service support Data Centre emergency response Vendor management SLA and KPI management Reporting via dashboards and PowerPoint Take ownership of issues and problem-solve end to end Execute daily operational activities as required Work with IT teams on Data Centre infrastructure projects Transition, transformation, decommissioning, and projects Change control (CAB) attendance & stakeholder engagement Demand and capacity management Management of Storage, SAN switches, tape libraries, and network devices Fluent Italian language skills (English is a plus) Availability to work shifts, including Saturdays and on-call 24/7 Ability to alternate work weeks (Mon-Fri or Tue-Sat) Requirements Minimum 2 years of IT support experience, including Windows Server, VMware, Microsoft Active Directory, MS Hyper-V, Backup Storage, and Tape Library Proven analytical, communication, interpersonal, and customer service skills Flexibility to work outside regular hours for projects or emergencies Knowledge of Italian and English languages, both colloquial and technical Benefits Corporate welfare Electronic meal vouchers Access to e-learning platforms for continuous professional development We offer employment with a fixed-term contract of 1 year, with the possibility of permanent placement. The framework is based on the metalworkers' national collective labor agreement. Compensation and contractual level will be commensurate with experience. J-18808-Ljbffr

Location: pordenone, IT

Posted Date: 6/15/2025