Client Advisor - Orio al Serio

Join to apply for the Client Advisor - Orio al Serio role at Diesel . Diesel has long been a pioneer in denim and casual fashion, known for trendsetting in the industry. While maintaining its DNA, Diesel has evolved into premium casual wear, offering a compelling alternative to traditional luxury brands. With a presence in over 80 countries and more than 5,000 points of sale, including 400 company-owned stores, Diesel is a global organization. We are recruiting a Part Time Client Advisor for one of the most prominent stores in Diesel's European network – Orio al Serio . You Authentic, passionate, and trusted client advisor with a keen sense of style. A strong communicator who provides personalized care and empathy, always placing the client at the center. Courageous with ideas, innovative, eager to learn and grow. Key Responsibilities Prioritize the client experience, understanding their desires, needs, and expectations. Welcome and assist clients, ensuring an excellent in-store experience. Master storytelling and asking engaging questions. Build long-term authentic relationships, making clients feel valued. Handle customer complaints effectively, liaising with the line manager when necessary. Demonstrate leadership on the sales floor, driving individual and team sales results. Engage in cross-selling and maximize sales opportunities to meet targets and KPIs. Maintain and demonstrate strong brand and product knowledge. Ensure the shop floor and visual displays meet high standards, complying with operational guidelines. Contribute to security measures, including product tagging to prevent theft. Stay updated on fashion trends and competitors, thinking creatively about improvements. Develop and nurture meaningful client relationships through personal connections and CRM initiatives. Manage and drive sales by understanding client desires and creating tailored experiences. Key Requirements Previous sales experience; experience in luxury fashion or retail is a plus; passion for retail, client service, and a commercial mindset. Strong understanding of the luxury sector and product sensitivity. Excellent communication skills. Willingness to evolve within the organization; willingness to relocate is a plus. Digitally aware and open to new working methods. Strong competencies in Decision Making, Strategic Thinking, Financial Acumen, Innovation, Customer Focus, and Execution. Language proficiency in Italian and English is mandatory; additional languages are a plus. What We Offer Competitive pay with commissions based on store performance. Development opportunities within Diesel and the OTB group, domestically and internationally. A dynamic, young, and inclusive team environment. Lunch vouchers for each working day. As part of the OTB Group, we foster a proactive environment that challenges everyone to achieve new goals, recognizes outstanding performance, and offers career growth opportunities. We prioritize our people, with a diverse workforce of 60 nationalities, over 60% women, and an average age of 35 years. Privacy policy available here: https://apps.otb.net/hr-gdpr/ J-18808-Ljbffr

Location: provincia-di-bergamo, IT

Posted Date: 6/7/2025