Customer Support Representative

Customer Support Representative (CSR) Sussex/Hampshire | £24,000-£26,000 | Mon-Fri, 8am-5pm Driving required | Christmas & bank holidays off | Great work-life balance Are you a people person who enjoys solving problems and making a difference in your community? TSR are currently looking for a friendly and proactive Customer Support Representative to join our clients growing team. You'll support residents during property works and ensure a positive experience from start to finish. ✅ What You'll Do: Be the key contact for residents throughout works Communicate via phone, email, and in-person visits Handle questions, complaints, and access arrangements Coordinate appointments for contractors and trades Attend site visits, resident meetings, and coffee mornings Collect feedback and maintain KPI records in Excel What We're Looking For: Excellent communication and customer service skills Organised, punctual, and adaptable Basic IT skills (email, Excel, etc.) Ability to drive and use of your own vehicle Right to work in the UK (DBS check provided) What You'll Get: £24,000-£26,000 salary 21 days annual leave bank holidays Christmas break Weekdays only - enjoy your evenings and weekends Friendly, supportive team environment 9-month probation period Meaningful work with long-term career potential Apply today and be part of a company that puts people first - at work and at home. Interviews happening soon - don't miss out

Location: West Sussex, GB

Posted Date: 6/6/2025