Store Manager

THE BRIDGE S.p.A. STORE MANAGER Serravalle Scrivia Salary: Negotiable Location: Serravalle Scrivia (AL) (Italy) Reports to: Area Management Type of Contract: Permanent Main duties: To manage and lead the team ensuring a consistent and exceptional standard of customer service in the The Bridge Boutique in the very heart of Rome. The Role: Manage the general operations of the store, ensuring smooth functioning, cleanliness, and achievement of budget or sales goals; Analyze, elaborate, and report sales figures weekly, monthly, and yearly to the Retail Manager to leverage profits; Monitor all business costs and provide the area team with feedback and analysis on store KPIs; Supervise staff, meet customer needs, and coordinate sales, merchandising, and budgeting activities; Maintain awareness of market trends and monitor local competitors; Develop retail excellence behaviors such as customer relationships, follow-up, selling ceremonies, and after-sales service; Ensure staff adhere to dress code, customer approach, and selling standards; Liaise with HR to address HR-related issues; Schedule staff shifts and manage store operational requirements; Handle employee disciplinary actions appropriately; Arrange merchandise display based on popularity and other criteria; Assist customers with advice and support to encourage purchases; Monitor inventory levels and unload new stock as needed; Operate cash registers and manage daily revenues; Maintain a clean and organized store environment; Handle customer inquiries, returns, and provide excellent service; Demonstrate strong customer service and problem-solving skills; Go the “extra mile” to meet targets. The Candidate: Fluent in English (written & spoken) is essential; Previous experience managing a store team; Experience in retail or service industry, preferably within the fashion sector; Ability to motivate, manage, and lead a team; Proven track record of delivering strong results with a large team and high turnover; Ability to advise customers on professional dress and appearance; Excellent communication skills with customers and staff; Strong people management skills; Good numeracy skills; Strong organizational abilities; Dynamic and creative mindset. J-18808-Ljbffr

Location: serravalle-scrivia, IT

Posted Date: 6/6/2025