Claims Administrator

Job Title: Claims Administrator Location: Bradford (BD21) Pay Rate: £12.21 per hour Job Type: Full-time, temp-to-perm contract - subject to successful probation Working Hours: Monday to Friday, 9am – 5pm About the Company Our client is responsible for the electricity distribution network supplying electricity to 8 million customers in 3.9 million homes and businesses across the Northeast, Yorkshire, and northern Lincolnshire. The Role We are seeking a motivated and detail-oriented Claims Administrator to join our client’s team. This role involves providing vital administrative support to the Network Damage Claims department, assisting with the processing of claims related to damage affecting both our client’s and third-party utility networks. Key Responsibilities Inputting claims data accurately into the internal database Setting up new damage claims Requesting and processing invoices Reviewing documentation and associated costs Raising queries and following up on missing information Carrying out daily audit checks Managing a shared team mailbox Responding to general queries and supporting with day-to-day admin tasks Skills and Experience Essential: 5 GCSEs (grades A–C), including Maths and English Proficiency in Microsoft Office (Word, Excel, Outlook) Strong written and verbal communication skills Good attention to detail Previous experience working in a team environment Experience in a customer service or administrative role Desirable: A Levels or relevant qualifications in business, claims or insurance Previous experience in claims handling, insurance, or legal administration Key Competencies Strong organisational skills Ability to work well in a team and adapt to changing priorities Good communication and interpersonal skills Accuracy and attention to detail Initiative and sound decision-making Customer-focused approach Benefits 25 days annual leave Company pension scheme Free on-site parking Pre-employment Checks Please note that all offers are subject to satisfactory pre-employment checks

Location: Steeton, GB

Posted Date: 6/4/2025