MS Dynamics 365/F&O Support Engineer

Company & Role Description : This is a full-time remote role for a D365 (F&O & CE) professional for our UK manufacturing client for their India office in Bengaluru. The role is to support security, workflows and environments in Dynamics for Finance & Operations and Customer Engagement (CE). - Creating, amending, or removing users, security groups, amending workflows. - Conducting audits of active users for license compliance. Creating change control documentation. - Code release management from Microsofts DevOps ticket to LCS for production and non-production environments. Refreshing environments for new releases or data. - Arranging with Essentras internal infra team to provision or decommission servers connected to F&O or CE. Supporting any certificate renewals. - Assisting in monitoring batch jobs. Debug and support any workflow related : 4 years of commercial experience with Microsoft Dynamics 365 F&O and CE. Previous experience working in a project team. Key Responsibilities Development : - Design, develop, and implement custom solutions within the Microsoft Dynamics 365 platform. - Customize Dynamics 365 applications to meet specific business requirements. - Integrate Dynamics 365 with other systems and applications. - Participate in the planning, design, delivery, and support of Dynamics solutions, either through development or utilizing out-of-the-box Dynamics Delivery : - Provide ongoing support and maintenance for Dynamics 365 solutions, ensuring high availability and performance. - Troubleshoot and resolve issues related to Dynamics 365 applications. - Monitor system performance and implement improvements as needed. - Plan for upgrades and migrations, ensuring smooth transitions and minimal Interaction : - Work closely with clients to gather requirements and provide tailored solutions. - Conduct training sessions and provide documentation to ensure clients can effectively use Dynamics 365 solutions. - Offer expert advice and best practices to clients on how to leverage Dynamics 365 to achieve their business goals. - Consult, develop, and support all aspects of product support, development, demonstrations, analysis, and Required : - Good knowledge of the MS Dynamics platform and core technologies (Dynamics 365/CRM). - Clear knowledge of the Microsoft stack such as .NET, JavaScript, ASP.NET, MVC, C# .NET for Plugins and custom workflows, and integrations using .NET. - Power Platform experience is preferred. - Client-facing experience. - D365 Customer Service (CS) experience. (ref:hirist.tech)

Location: mumbai, IN

Posted Date: 6/4/2025