Assistant Manager

Perks and Benefits: Direct career growth path to General Manager or Area Management positions and additional options Competitive salary plus key performance bonuses Merit-based pay increases Paid Vacation Complimentary service membership About the Position: The Scenter Assistant Manager is a vital position at Scenthound, offering strong leadership, sales expertise, and exceptional customer service. This position requires: A dog loving personality that can create an amazing and positive culture focused on Dogs First! Team oriented, willing to do what it takes to help others succeed, a leader whom sets a very positive example. Management experience preferred Customer service experience (retail, restaurant, fast food) Strength to lift up to 70 pounds; stamina to stand for long periods of time Who We Are Looking For: We are searching for a confident manager who leads with integrity, honesty, and compassion. A successful Scenter Manager is an independent problem solver, adaptable, detail-oriented, and compassionate dog lover! We are looking for a HANDS-ON leader who can manage the day-to-day operations of the Scenter with an emphasis on critical KPIs: Labor Efficiency Ratio, Average Ticket Price, Rebook Ratio and hire and develop an amazing team and maintain a positive culture. Tasks: Drive membership sales through health and wellness education Maintain a knowledgeable team that prioritizes dog wellness and safety Provide leadership, guidance, and mentorship for the Scenter employees Drive employee development through leadership, training, and performance reviews Uphold quality standards through hands-on participation, employee audits, and training Promptly and accurately communicate information from upper management to your team Identify when/ where help is needed and provide assistance to keep Scenter on schedule Create an environment conducive to teamwork, open communication, and Scenthound values Manage client expectations; Resolve customer concerns Ensure the safety of dogs and team members at all times Adhere to Scenthound sanitary and cleaning practices Skills and Abilities: Effective communication with team members and dog parents Leadership, coaching, mentorship Recruiting, hiring, and creating a happy and effective team Time-management - ability to make an efficient schedule Computer/ technology proficiency Accountability; hold oneself and others to a high quality of services Compensation: $30,000.00 - $50,000.00 per year

Location: Lakewood, CO, US

Posted Date: 5/31/2025