Retail Operations Manager (Eastern Cape)

Requirements: Valid driver’s license, South African passport, and willingness to travel extensively. Tertiary Qualification preferably in Business or Financial Management. Minimum of 5 years Retail / Home improvement experience in a senior management position. Ability to engage at a high business level and inspire entrepreneurs and within a corporate structure. Understanding of the building material and hardware retail environment and small business challenges. Ability to assess business financial reports and to advise Retailers on business profitability and growth. Microsoft Office Skills - Advanced Excel skills & Intermediate PowerPoint skills. Financial acumen, Excel reporting, self-starter-efficiency, leadership skills, attention to detail and due date driven. Sound knowledge of hardware and building material products. Responsibilities, but not limited to: Build and maintain relationships with regional Retailers, staff, and corporate team members. Ensure that the stores adhere to minimum format and CI specifications. Ensure that the stores maintain high standards of excellence scores. Assist the stores to grow market share and profitability. Measure Retailer business performance and provide advice for improvement. Analysis and interpretation of financial results. Preparing business growth plans for the stores. Conducting regular store audits through structured store visits and the circulation of written reports to retailers, regional and national office, where appropriate. Advise Retailers on modern and opposition retail trends in the hardware industry. Stimulate synergies amongst retailers and team members. Only shortlisted candidates will be contacted. If you do not hear from us within two weeks of applying, please consider your application unsuccessful.

Location: Port Elizabeth, ZA

Posted Date: 5/28/2025