Medical Assistant

* Job Title: * Medical Assistant * Location: * Charlotte, NC (will travel to Pineville office when needed) * Duration: * 3 Months (possibility of extension) * Shift: * 8 AM – 5 PM (Mon-Fri) * Roles & Responsibilities: * · Provide technical support to patients, assist them with the registration process, answer patient questions in person and over the phone, including outreach to patients. · Train local teams on the registration process and support transition of technology systems · Occasional travel to other office locations to support training events. · Capture relevant information about the patient’s health and healthcare experience while rooming patients, taking vitals, administering point-of-care testing, and performing standard age and condition-appropriate screening assessments. · Assist with the coordination of post-visit care by scheduling appointments with specialists, coordinating referrals, and sharing information to the patient’s internal and external care team · Collaborate with providers to monitor the health of a panel of patients and determine if they are up to date on preventive measures. · Participate in the daily operations of a primary care practice, such as answering incoming phone calls, responding to emails, assisting with front desk inquiries, and ensuring the general upkeep of the clinical space. · Assist in providing patient education on chronic disease management and coach patients using an action-planning model based on motivational interviewing techniques · Provide anticipatory preventive guidance to families with children by establishing healing relationships with members and families. *Requirements:* · Standard Health Coach requirement: At least 1 year of experience in a high touch customer service or patient facing role in a healthcare setting required. · Strong written and verbal communication skills. · Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams · A proven track record of persisting through change, demonstrating a forward-thinking perspective when under pressure, and consistently stepping up to act on challenges. · Proficiency in computer technology such as typing, navigating the internet, working with new mobile smartphone applications, and using multiple software systems simultaneously. * * *Parking:* Free onsite parking at both offices

Location: Charlotte, IA, US

Posted Date: 5/25/2025