Customer Care Specialist

Your new company Based at our client's modern office, you will report to the Team Manager. You will be working as a part of the Operational Team, handling freight shipments for the healthcare sector. Ensuring all operational duties and functions are followed. Your new role This is a varied role, with the following daily duties: Bookings - ensure the transport planning is completed, and the correct details are passed on to the relevant teams Work closely with the planning teams to arrange group shipments Load plan for customers Book collections and deliveries Book hauliers and ferries Deal with customs and complete relevant paperwork Attend customer meetings Build relationships with the sales team Deliver excellent customer service Ensure compliance Support audits What you'll need to succeed Excellent customer service skills Excellent organisational skills Ability to work in a team Competent at Word and Exel Experience collaborating with customers You will ideally have experience in dangerous goods, customs procedures, transport and logistics. What you'll get in return This is a full-time role - Monday to Friday. 8.45-5pm Hybrid after training £25-27k Possible temp to perm for the right candidate Parking Great modern offices What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Location: Leicestershire, GB

Posted Date: 5/24/2025