Sales and Customer Service Executive

Whats in it for you? Competitive salary (£24,000£29,000 depending on experience) Bonus scheme 25 days annual leave plus bank holidays Early finish every Friday Company pension 7% (subject to eligibility) Join a growing, supportive team in a niche industrial sector Monday Thursday 8.30am to 4.30pm, Friday 8.30am to 2.00pm. About the Company A well-established manufacturer and distributor of industrial lubrication products and equipment is expanding its team. This is an exciting opportunity to join a business known for its innovation, product quality, and customer-first approach, supplying industries across the UK and beyond. About the Role As a Sales & Customer Service Executive, you will play a vital role in supporting existing customers while helping to grow new business. This is a fast-paced, varied position combining account management, lead generation, and day-to-day sales support. You will work closely with the internal team and external clients, providing product advice, quotations, and processing orders. What youll be doing Sales: Building strong relationships with existing clients to maximise repeat business Researching and identifying potential new customers Presenting product solutions and benefits clearly and confidently Sourcing bespoke products and pricing from suppliers Tracking and following up on all open quotations Customer Service: Processing customer orders and quotations efficiently Responding to enquiries with accurate product/service information Handling complaints and resolving issues professionally Maintaining accurate records and using the CRM system daily What were looking for 25 years experience in a sales or customer-facing role (ideally within industrial or engineering sectors) Experience using Sage 50 (essential) Proficiency in Microsoft Office A valid UK driving licence Excellent communication and organisational skills Motivated, proactive, organised and customer-focused Knowledge of lubricants or lubrication equipment is a bonus but not essential Apply to Fran today by sending your CV and a brief cover letter outlining why youd be a great fit! Our mission of 'Making Recruitment Personal also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful. ADZN1_UKTJ

Location: Cheltenham, GB

Posted Date: 5/23/2025