Responsable d'Agence - Marseille

The people who make up OKTeam know that with effort, enthusiasm, passion and perseverance we achieve extraordinary things. It is a professional and personal challenge that allows you to develop, acquire knowledge and become more professional. Have you led and developed teams in sales or customer service roles? Are you familiar with the car rental industry? Are you passionate about customer service and looking to embark on a new challenge in Marseille ? Then read on! What will you do as Store Manager? You will be the head of the office and will participate in the coordination of the different departments, ensuring that the commercial, operational and strategic objectives of the office are met, ensuring excellence in customer service. What will be your responsibilities? Management of the team: You will manage their schedules and absences, holidays and uniforms. You will identify and solve the needs of the team. In addition, you will participate in the selection of new recruits and you will collaborate in the development of the team, building talent loyalty. Fleet management: you will manage and analyse fleet availability, balance, as well as the control of bookings and returns. You will ensure compliance with the Fleet Plan. Office development: we will ask you to promote improvements applicable to the base and the teams. As well as, promote the acquisition of new business with partner companies trying to develop the business. And to optimise and control the resources of the base. Achievement of objectives: we will ask you to work on the fulfillment of the objectives both at a financial, quality and sales level. You will verify and ensure the correct implementation of sales and quality processes following the company's standards. What do we value? - A great leader. You would have managed teams before and are able to support and empower the team to achieve (and exceed!) the objectives. - Proven experience in the car rental industry is required. - Driving licence B - Ability to provide excellent internal and external customer service. - A person who is able to communicate without difficulty in English and French - Organised, flexible, proactive, decisive and with initiative, able to work in a team and results oriented. - Good communication and negotiation skills, as well as digital skills in the use of our tools. At OK Mobility, you will work alongside a great team of professionals in an international, multicultural and fast-paced environment, where every day is different. Get where you want to go with OK Mobility, you set the limits! What do we offer? - Permanent contract “ cadre forfait jours” from the moment you join us - Attractive fixed salary plus variable - Company car - Health insurance and ticket restaurant - Discounts on the purchase and rental of vehicles, as well as in partner companies for you, your family and friends. - You will be part of a team that helps to facilitate people's mobility and make their mobility an unforgettable experience. - You will work in a challenging and dynamic environment, where every day is different and you will be constantly learning. - Good working environment and teamwork - You will have access to a large fleet of fully equipped vehicles. - Possibility of geographical and international mobility - On-the-job training provided by the company If you want to know more about what it's like to work at OK Mobility, visit us @lifeatok

Location: Marseille, FR

Posted Date: 5/23/2025