Customer Service Advisor

Customer Service Advisor Location: Warrington (Fully Office-Based) Salary: £25,896 Bonus Opportunities Full-Time | Shift Pattern | Permanent Contract Are you ready to build a rewarding career in a company that truly values its people? We're looking for passionate, customer-focused individuals to join our thriving team in Warrington as a Customer Service Advisor . This is more than just a job - it's a chance to grow, learn, and make a real difference every day. Why You'll Love This Role: ? Competitive Salary - £25,896 per year, with bonus potential ? Career Progression - Exposure across multiple departments ? Full Training Provided - Learn and grow in a supportive environment ? Benefits That Work for You - Pension scheme, retail discounts, and more ? Collaborative Culture - Join a friendly, energetic team that's passionate about great service What You'll Be Doing: In this fast-paced, customer-focused role, you'll handle a variety of inbound customer queries via live chat, telephone, and email . You'll play a key role in delivering clear, friendly, and efficient support - ensuring every customer has a positive experience. Your responsibilities will include: Responding to queries about online accounts Updating and maintaining customer information Investigating and resolving account-related issues Working with other departments to find fast, effective solutions Escalating concerns where necessary - and making sure they're handled the right way What You'll Bring to the Team: You don't need to be a call centre expert - if you've got the right attitude and passion for helping people , we'll give you the tools to succeed. Ideally, you'll have: ?? Great communication skills - written and verbal ?? The ability to stay cool under pressure and juggle multiple tasks ?? A proactive, problem-solving mindset ?? Previous experience in a customer-facing role ?? Eagerness to learn and grow in a fast-moving industry What Makes Us Different: Our client is a forward-thinking organisation that believes happy teams create happy customers . They invest in their people and foster a culture of support, progression, and continual improvement. When you join, you'll be part of a company that listens to your ideas, values your input, and celebrates your success. Apply Now: If you're ready to take your customer service career to the next level, we want to hear from you! This is your chance to join a company where your skills matter - and where every day brings new opportunities. ?? Apply today through Robert Walters Operations Limited - we welcome applications from all backgrounds. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates ADZN1_UKTJ

Location: Warrington, GB

Posted Date: 5/20/2025