SAINT LAURENT Client Advisor

Social network you want to login/join with: col-narrow-left Client: SL Luxury Retail S.r.l. Location: Job Category: Customer Service - EU work permit required: Yes col-narrow-right Job Reference: 9412d56e1902 Job Views: 1 Posted: 07.05.2025 Expiry Date: 21.06.2025 col-wide Job Description: Description PURPOSE OF THE POSITION: A Client Advisor actively contributes to store sales and key indicators achievement. They provide a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They support the management team and colleagues while upholding our Maison values, image, and standards. MISSIONS & RESPONSIBILITIES Provide outstanding client and after-sale service to all visitors and clients. Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs, and anticipating their future requests. Cultivate a robust client portfolio to secure proactive and growing business. Drive performance to exceed individual sales and KPI goals with a business mindset and entrepreneurial approach. Create personalized, versatile, and timeless silhouettes for clients, demonstrating passion for fashion culture. Show a transparent and genuine attitude with clients to create a unique connection. Communicate professionally and authentically with clients and colleagues. Use all available tools effectively to optimize business opportunities. Support front and back-of-house teams proactively, contributing to overall team spirit. Adhere to all company policies and operational procedures. PROFILE Experience in providing high-quality service focused on client expectations, e.g., in fashion & accessory retail, customer service, or luxury hospitality. Personal taste and passion for fashion culture, with an interest in creating personalized looks. Natural business mindset and entrepreneurial spirit. Open-minded and seeking a company that values audacity and authenticity. Strong team spirit to achieve common goals. Comfortable with tools and applications, quick to learn new technologies. Motivated to work in a fast-paced environment, able to multitask and prioritize. Proactive, enthusiastic, with problem-solving skills. Excellent communication skills in English and the local language. Embrace change as an opportunity to grow and develop. Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms enriches the workplace. We welcome applications from all qualified candidates. J-18808-Ljbffr

Location: serravalle-scrivia, IT

Posted Date: 5/20/2025