Deskside Technician I

Working in a fast-paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry and play a key role in ensuring the successful delivery of a premium IT support service. We are looking for an extremely proactive person with a keen interest in technology, who is able to make suggestions for improvements and offer opinions on new products or services. In addition, we seek a person with exceptional customer service skills, the ability to build effective working relationships with team members and business users, and a flexible, committed approach to work. Job Responsibilities Face-to-face IT support for users Hardware installation, movement, and de-installation Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners, etc.) System and application testing, script preparation in MS Windows 10 and MS Office 365 environments Small project management related to new hardware or software installation Software, patches, and updates installation using MS SCCM Job Requirements 2-3 years of experience in a technical ICT environment, preferably in a manufacturing-based organization General end-user technology knowledge Experience with End User Workspace platforms (discovery, asset management, client management) Experience with End User Microsoft platforms (Active Directory, Office, SCCM) Knowledge of ITSM Tool Set (Ticket Management Software) preferred Soft skills: Planning and organizing, attention to detail, problem solving, analysis, flexibility, customer sensitivity, technical writing skills Excellent proficiency in English and French, both written and spoken What We Offer Competitive salary paid in 14 installments per year and meal vouchers Fondo Est health insurance Discounts with top brands via our Corporate Benefits Platform Referral bonuses for recommending friends Training opportunities through Stefanini University, including IT and soft skills training Opportunities for professional development in a stable multinational environment Exposure to an international, multicultural team across Europe What's Next Apply today to avoid missing out, as job postings may be removed. For further information, contact us at recruitmentEMEA@stefanini.com. The above description indicates the general nature and level of work performed but is not an exhaustive list of all duties and responsibilities. Diversity & Inclusion We value diversity and equity regardless of race, sexual orientation, disability, age, ancestry, religion, gender, or nationality. We encourage everyone to be themselves! About Us Stefanini is a Brazilian company with over 35 years of experience in delivering global IT services, including outsourcing, application development, and staffing. We operate in 41 countries with 70 offices, serving clients across various industries such as finance, manufacturing, telecom, and more. We offer career opportunities worldwide for professionals eager to join a passionate, team-oriented workplace. Interested? Visit www.stefanini.com and connect with us on LinkedIn, Facebook, and Instagram. J-18808-Ljbffr

Location: monfalcone, IT

Posted Date: 5/20/2025