Helpdesk Co-ordinator

Our client is looking for a Helpdesk Administrator Client Details A leader in their field Description Scheduling and planning of works Management of compliance paperwork Ensuring customer service level agreements are met Communicating with clients and colleagues to provide excellent customer service Dealing with ad-hoc client requests Contributing to the operation of the out-of-hours telephone answering serviceProfile Experience of working in a similar reactive or planning role is essential CAFM (Computer Aided Facilities Management) system experience essential Proven understanding of compliance paperwork Experience of working with client portals e.g. Elogbooks Capable of organising works and working to deadlines Excellent communication skills with the ability to build relationships at all levels of an organisation Exceptional telephone manner Strong computer literacy, including Microsoft Outlook, Word and Excel skills Strong attention to detail Ability to work on own initiative and as part of a team Ability to work at paceJob Offer A competitive salary - 5 days in 4

Location: Glasgow, GB

Posted Date: 5/15/2025