Cetas - Dynamics 365 CRM Consultant/Developer - Power Platform

Are you passionate about creating impactful CRM solutions? Join our innovative team as a Dynamics 365 CRM Developer / Consultant and help shape the future of customer engagement. In this role, you'll lead the design, customization, and implementation of cutting-edge CRM solutions using the full Microsoft technology stackincluding Dynamics 365 (On-Premises & Cloud), Power Platform, and Azure. Collaborating closely with clients, business analysts, and development teams, you'll turn complex business requirements into scalable technical solutions that improve processes and drive results. Key Responsibilities : - Lead the design and development of Microsoft Dynamics 365 CRM (On-Premises & Cloud) solutions to meet business requirements. - Configure and customize Dynamics 365 modules including Sales, Customer Service, Marketing, and Field Service. - Develop custom entities, workflows, plugins, Power Automate flows, and custom controls. - Integrate Dynamics 365 CRM with other enterprise systems, ERP platforms, and third-party applications using APIs and middleware. - Collaborate with stakeholders, business analysts, and end-users to gather requirements and translate them into scalable technical solutions. - Understand customers' business needs and priorities to design and implement the most effective architectural solutions. - Ensure solution quality aligns with customer standards and supports business value realization objectives. - Perform data migration, system upgrades, and optimize CRM performance. - Ensure compliance with security standards, data governance, and regulatory requirements. - Troubleshoot and resolve technical issues, bugs, and performance bottlenecks in Dynamics 365 CRM. - Conduct unit testing, system testing, and support user acceptance testing (UAT); manage deployment to production. - Maintain clear and comprehensive documentation for customizations, configurations, and development work. - Stay current with Microsoft Dynamics 365 and Power Platform advancements, tools, and best practices. - Provide guidance and mentorship to junior developers and team members. Qualifications / Skills Required : Professional Experience : - 25 years of professional experience in Microsoft Dynamics 365 CRM development and implementation. - Proven expertise in customizing and configuring Dynamics 365 modules including Sales, Customer Service, Marketing, and Field Service. - Experience working with both On-Premises and Cloud versions of Dynamics 365. Technical Skills : - Deep knowledge of Dynamics 365 components: entities, views, forms, charts, business rules, and MS Outlook configuration. - Proficiency in client-side development using HTML, CSS, JavaScript, jQuery, and web resources. - Expertise in Power Platform: Power Apps, Power Automate, Power BI, and Data verse. - Experience with developing plugins (early-bound and late-bound), custom workflows, and working with event pipelines. - Hands-on experience with tools such as Ribbon Workbench, XRM Toolbox, Plugin Registration Tool, and Dynamics 365 REST Builder. - Experience working with REST and SOAP APIs for system integration. - Strong knowledge of Dynamics 365 SDK, custom workflows, plugins, and web resources. - Familiarity with Microsoft Azure (Logic Apps, Azure Functions, DevOps pipelines) is a plus. - Proficiency in C#, .NET Framework, Object-Oriented Programming, and design patterns. - Strong command of SQL Server (2016/2019), and working knowledge of SSIS/SSAS for data processing. Development & Architecture : - Ability to design and implement scalable n-tier architectures. - Experience integrating Dynamics CRM with other enterprise systems and platforms. - Solid understanding of CRM security roles, workflows, dashboards, and data modeling. - Knowledge of source control tools such as SVN / Azure DevOps / VSS. - Strong documentation skills for technical processes and end-user guides. Soft Skills & Certifications : - Excellent problem-solving, communication, and interpersonal skills. - Strong team collaboration mindset with the ability to manage multiple tasks effectively in a fast-paced environment. - Passion for delivering high-quality, customer-centric software solutions. - Microsoft certifications in Dynamics 365 CRM or Power Platform are highly preferred. Job Type : Full Time. Job Location : Chennai. Work Mode : On-site. (ref:hirist.tech)

Location: tamil-nadu, IN

Posted Date: 5/15/2025