IT Engineer - Mandarin Speaking

Job Summary We are seeking an experienced IT Engineer for our client which is a global technology company. You will ensure seamless office IT operations, provide end-user support, and maintain critical infrastructure including networks, servers, and security systems. This role requires deep technical expertise, a customer-centric approach, and collaboration with global IT teams to meet company security and business requirements. Key Responsibilities: * Design, implement, and maintain comprehensive IT infrastructure solutions for local offices, encompassing: * Provide support for cloud and local server based business critical systems and software including MES and security systems * Implement and maintain secure hybrid cloud architectures bridging on-premise and cloud environments * Diagnose and resolve complex issues in cloud-native and hybrid infrastructure environments * Design and manage network solutions including: MPLS and VPN configurations (Multi-VRF/IPsec), WAN/LAN architecture and wireless networks (AC/AP), Firewall configuration and management * Troubleshoot advanced network issues (routing, switching, VoIP) * Deploy and maintain: Windows/Linux server environments, Virtualization platforms, Storage solutions and backup systems, VoIP and video conference systems. * Implement and manage: Endpoint protection solutions (antivirus/encryption), Patch management systems, Two-factor authentication infrastructure. * Ensure compliance with enterprise security policies * Provide desktop support (in-person/remote) for employees, including VIPs. * Support onboarding/offboarding (system deployment, IT inductions). * Conduct IT training and maintain support documentation. * Perform O&M for industrial PCs (production line support, backups, fault resolution). * Maintain door access/CCTV systems and video conferencing equipment. * Participate in after-hours/Weekend support (remote or onsite). * Ensure IT environments comply with company global security policies. * Work with global IT teams to innovate solutions aligned with business needs. * Manage asset lifecycle (inventory, audits, decommissioning). Person Specification: Required: * Multilingual proficiency (e.g., Mandarin) for global collaboration. * 3 years in enterprise IT infrastructure (Wintel/Networking). * Advanced networking knowledge: Routing/switching (CCNA or equivalent). * Microsoft certifications preferred (Windows Server 2012R2/2016/2019). * Virtualization (VMware/Hyper-V), VoIP, video conferencing. * Endpoint security (encryption/patching/2FA). * Strong problem-solving, teamwork, and communication skills. * Ability to work after-hours/weekends. Desired: * CCNP, MCSE, or other relevant certifications. * Experience with AxiomV door control systems. * MES software experience

Location: Dallinghoo, GB

Posted Date: 5/13/2025