Retentions Agent

A fantastic opportunity has arisen for a Retention's Agent in the thriving Technology & Telecoms industry based in Manchester. The successful candidate will be a proactive individual with a passion for sales and customer satisfaction. Client Details Our client is a renowned large organisation in the Technology & Telecoms industry. Known for their commitment to innovation, they are headquartered in Manchester and have a diverse and inclusive team of professionals committed to driving the company's success. Description Achieve sales targets through customer retention & up-selling. Liaising with internal team to help assist the customer. Effectively fact find from the customer to better understand their concern. Maintain a deep understanding of the products & services on offer to the customer. Collaborate with other areas of the business to contribute to the overall goals of the sales team.Profile A successful Retention's Agent should have: A strong background in retention's/telesales is essential Excellent communication and interpersonal skills The ability to work well in a team environment Strong problem-solving skills and the ability to think on their feet Excellent knowledge of sales techniques and customer service practices A strong work ethic and a passion for salesJob Offer Free on-site parking Opportunity to be made perm Central office location close to main public transport links Competitive salary

Location: Salford, GB

Posted Date: 5/13/2025