E-commerce Operations Specialist

Social network you want to login/join with: E-commerce Operations Specialist, Treviso col-narrow-left Client: Alpinestars Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 24f6a569e5a3 Job Views: 1 Posted: 07.05.2025 Expiry Date: 21.06.2025 col-wide Job Description: Alpinestars is the leading global performance motorsports apparel, protection and footwear manufacturer. For over 55 years, the company has been providing the world’s best athletes and motorsports enthusiasts with technologically advanced products that fuse protection, innovation, and style. The company is currently experiencing a powerful growth phase in the global market, reflecting the strengthening of its staff to support this expansion. We are seeking an E-commerce Operations Specialist to support various operational functions of our ecommerce business. Responsibilities include inventory management, order processing, logistics coordination, and customer service support, all aimed at delivering an exceptional customer experience and maintaining high service standards. Main Responsibilities: Assist in managing inventory levels and coordinating stock replenishment with our 3PL warehouse; Process customer orders accurately and ensure timely shipment and delivery; Coordinate with logistics partners and carriers for shipping and delivery; Monitor order tracking and resolve issues related to shipping, delivery, or returns; Collaborate with customer service to address inquiries and resolve order issues; Maintain accurate product data, pricing, and availability across sales channels; Support the implementation of operational processes to improve efficiency; Work with the technology team to resolve ecommerce system issues; Generate reports and analyze data for process improvements; Oversee Drop Shipping partners to ensure excellent customer experience. Qualifications and Requirements: Bachelor's degree in business, management, or a related field; At least 3 years of experience in operations, logistics, or customer service, preferably in ecommerce or retail; Strong attention to detail and organizational skills; Proficiency with ecommerce platforms and order management systems (Shopify is a plus); Excellent communication and problem-solving skills with a customer-centric approach; Ability to work independently and as part of a team; Knowledge of inventory management and logistics coordination is advantageous; Fluency in English (written and spoken) is required; additional languages are a plus. Join our team and contribute to the seamless operation of our DTC Ecommerce business. This position is based at our HQ in Asolo, Treviso, Italy. J-18808-Ljbffr

Location: treviso, IT

Posted Date: 5/12/2025