Miu Miu Venezia - Client Advisor

Social network you want to login/join with: col-narrow-left Client: Location: Job Category: Customer Service - EU work permit required: Yes col-narrow-right Job Reference: b47389a1b299 Job Views: 4 Posted: 29.04.2025 Expiry Date: 13.06.2025 col-wide Job Description: Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s, and Car Shoe brands, and has employees of over 100 nationalities. The acquisition of Pasticceria Marchesi 1824 marked the Group’s entry into the food sector, applying the same high-quality standards. The Prada Group also actively engages in the art field, strengthening its presence through contemporary art projects. Joining our company means working in a creative and international environment, with teams motivated by curiosity and a quest for excellence. We value talent and passion, which leads to professional growth for our employees. JOB PURPOSE To be the “ambassador” who conveys the Brand’s philosophy and values. Responsible for maximizing sales performance by fostering customer relationships and developing brand loyalty, providing a unique in-store experience, and guiding clients into our world. RESPONSIBILITIES Welcome and serve customers, ensuring an excellent in-store experience at all times. Maintain and develop client relationships through personalized approaches, leveraging CRM and digital tools. Engage proactively in cross-selling across departments to maximize sales and achieve targets and KPIs. Stay updated on fashion trends and competitors. Demonstrate brand and product knowledge. Handle customer complaints effectively, liaising with the line manager when necessary. Maintain high standards for shop floor and visual displays, complying with operational guidelines and stock procedures. Contribute to security measures to prevent product thefts. KNOWLEDGE AND SKILLS Fluent in Italian and English; other languages are desirable. Passion for human relations and sales. Problem-solving skills, curiosity, and interest in luxury/fashion, art, and design. Experience in building long-lasting client relationships. Ability to work independently and as part of a team. Excellent communication and interpersonal skills. Passion for and knowledge of the product category. J-18808-Ljbffr

Location: provincia-di-venezia, IT

Posted Date: 5/12/2025