Join Our Team as a Rockstar Client Service Representative!

Job Description Job Description Are you a people person with a passion for solving problems and creating top-notch customer experiences? Do you thrive in fast-paced environments where no two days are the same? We’re looking for an organized, customer-obsessed pro to join our growing team and be the face of our service experience. As a Client Service Representative , you’ll play a key role in building relationships, solving challenges, and helping clients feel confident every step of the way. If you’ve got a sharp mind, a positive attitude, and the drive to make things happen—you might be exactly who we need. No industry experience? No problem. We provide hands-on, on-the-job training to set you up for success from day one. What You’ll Be Doing: Be the first point of contact for clients — respond to inquiries and resolve issues with professionalism and care Manage multiple client accounts while keeping satisfaction high Conduct in-home consultations with potential and existing clients Build strong, long-lasting customer relationships ️ Keep client info organized, updated, and accurate Share our product & service offerings using proven communication scripts Use targeted strategies to guide clients through the buying process Close deals and help clients feel great about their decisions Track customer feedback and report key insights to management Create and present reports on service quality and metrics What You Bring to the Table: Fluent in reading and writing English 3 years of experience in customer service (or a related field) High energy, polished professionalism, and a friendly vibe ️ Strong communicator with solid people skills A natural problem-solver who loves a challenge ️‍Comfortable juggling multiple tasks in a dynamic, fast-paced environment Self-motivated and organized with serious follow-through Why You’ll Love Working Here: On-the-job training – we invest in your success from day one Growth potential – we promote from within and love seeing our team succeed Supportive team culture that values results and rewards hustle Make a real impact by helping clients feel confident, supported, and satisfied Sound like your kind of job? Apply now and become part of a team that values your hustle and rewards your results! Company Description Welcome to EMG — Where Energy Meets Innovation At EMG, we’re not just changing how people experience energy — we’re revolutionizing it. Our cutting-edge solutions are tailored to meet the real needs of real people, and our passion shows from day one. We don't just train our teams — we ignite them with energy, enthusiasm, and a drive that turns every customer interaction into a game-changing moment. We're obsessed with doing things better, faster, and smarter. We're always leveling up — pushing boundaries, exceeding expectations, and making every connection count. But what truly sets us apart? Our people. We believe the best teams are diverse, inclusive, and empowered. At EMG, we don’t just talk about opportunity — we create it. We thrive on different perspectives, untapped potential, and bold ideas. Here, you won’t just fit in — you’ll stand out and rise up. Join a team where: Innovation fuels our mission Passion drives our performance Inclusion shapes our culture And every single day is an opportunity to do something exceptional So, if you’re ready to be part of something that’s bigger, bolder, and more meaningful — EMG is your next move. Let’s transform the energy game — together. Company Description Welcome to EMG — Where Energy Meets Innovation \r\nAt EMG, we’re not just changing how people experience energy — we’re revolutionizing it. Our cutting-edge solutions are tailored to meet the real needs of real people, and our passion shows from day one. We don't just train our teams — we ignite them with energy, enthusiasm, and a drive that turns every customer interaction into a game-changing moment.\r\n\r\nWe're obsessed with doing things better, faster, and smarter. We're always leveling up — pushing boundaries, exceeding expectations, and making every connection count.\r\n\r\nBut what truly sets us apart? Our people.\r\nWe believe the best teams are diverse, inclusive, and empowered. At EMG, we don’t just talk about opportunity — we create it. We thrive on different perspectives, untapped potential, and bold ideas. Here, you won’t just fit in — you’ll stand out and rise up.\r\n\r\n Join a team where:\r\nInnovation fuels our mission\r\n\r\nPassion drives our performance\r\n\r\nInclusion shapes our culture\r\n\r\nAnd every single day is an opportunity to do something exceptional\r\n\r\nSo, if you’re ready to be part of something that’s bigger, bolder, and more meaningful — EMG is your next move.\r\n\r\nLet’s transform the energy game — together.

Location: San Leandro, CA, US

Posted Date: 5/11/2025