IT Help Desk For Night Support

Job Description Job Description IT Help Desk For Night Support IT Help Desk For Night Support Approximately one year renewable contract option to hire. Working Remotely. Night shift hours - Sun-Thursday hours may vary starting at 8-11pm - 4-7 am EST. IT Help desk Night support specialist with experience providing IT help desk/phone support in large corporate environment. Requirements: Provide routine IT phone support on hardware and software utilized by the organization. Troubleshoot network devices such as POS, Mobile scanning devices, Android/Zebra, day scanners, hip/receipt printers, etc. Manage relatively simple hardware, software, or network problems. Resolve more complex issues requiring detailed systems and applications knowledge. These issues may require 5 to 15 minutes to settle. Use judgment and decision making skills to generate a work order ticket for issues that cannot be resolved via telephone or e-mail and will require an on-site visit to the user's PC or workstation. Must be very customer service oriented, have prior IT support experience working with Windows 7-10, MS Office Suite, PC connectivity issues, proprietary software support. Any experience working with Linux/Unix command line support or Cisco command prompt (routers/switches) is a plus. Networking and Server support experience/training is a plus. Starting pay $19/hr – (Health/Dental and 401k after 90 days). Excellent opportunity for recent college graduate with IT Degree. Candidates with A or NET or other IT certs are ideal. Prior technical or customer service - phone support experience is ideal. Must be dependable and reliable to work onsite. Must be self-starter, willing to learn and grow with a large corporate company. Local candidates only – MS Teams Video interviews. All candidates must pass 20-year criminal background check - No felonies. Category Code: JN008 zr Company Description CRG is a provider of Executive & Professional Search, Direct Hire & Contract Staffing, and Outsource IT Solutions. We have a team of 500 operating out of 7 Offices in the U.S. & Latin America. Established in 1994, we have completed over 3,000 Searches, 10,000 Contract Placements, and 100 Outsource IT Engagements. www.getCRG.com Company Description CRG is a provider of Executive & Professional Search, Direct Hire & Contract Staffing, and Outsource IT Solutions. We have a team of 500 operating out of 7 Offices in the U.S. & Latin America. Established in 1994, we have completed over 3,000 Searches, 10,000 Contract Placements, and 100 Outsource IT Engagements. www.getCRG.com

Location: North Wilkesboro, NC, US

Posted Date: 5/11/2025