Senior Systems Engineer

Job Description Job Description We are looking for a Senior Systems Engineer to maintain a reliable, secure, and efficient network environment. The ideal candidate will be able to support all technical systems and teammates. Essential Functions include the following: • Act as senior technical resource supporting the company, and directly assisting IT Leadership • Be a 24x7x365 primary point of contact for all cyber security alerts/events • Fully administer, configure, and maintain company PCs, servers, and network devices • Maintain network architecture connectivity and ensure adherence to security protocols • Maintain deployment and patch management of all systems • Monitor network and system performance (availability, utilization, etc.) • Specify system requirements and design solutions to meet expectations • Manage software licenses and application installations, updates • Oversight and maintenance of Identity and Access Management (IAM) systems and procedures • Resolve escalated IT support requests where needed • Research issues, escalating where appropriate, and providing solutions • Assist in defining and developing network policies and procedures • Assist with digesting vendor bids and proposals, providing technical input • Other duties and responsibilities may be assigned. Education/Experience: • 8 years’ experience in graduated IT support roles • Bachelor's Degree • Exceptional customer service skills and ability to communicate with all levels of leadership • Proficiency in Windows-based systems, and modern network architecture • VoIP administration experience, including configuration and troubleshooting of protocols • WAN/LAN/VPN/Cloud management experience, including configuration and troubleshooting • Experience performing upgrades, installations, and migrations of systems • Professional presentation/appearance • Ability to manage competing priorities and manage escalated issues • Ability to work with minimal supervision and be the "go-to" for all technical issues

Location: Parsippany, NJ, US

Posted Date: 5/11/2025