Blue Arrow

Driver - Coventry

Job Location

Bermuda Park, United Kingdom

Job Description

Location: (On-site) Prologis Park, Coventry, CV6 4BU Type: Full-Time ongoing contract, Monday - Friday 8am-4pm or 9am-5pm Rate: £12.21 per hour Sector: Office/Driving MUST HAVE ADMIN EXPERIENCE AND A FULL UK CLEAN DRIVING LICENCE About the role: Inspect and analyse client files, original legal documents and accounting material & make collections from clients and attend solicitor's offices to collect boxes of documents. Key Details: - Pay: £12.21 per hour, Weekly - Location: Coventry CV6 - Hours: 37.5 hours per week Job Purpose: To receive and process files/documents recovered from solicitors following the SRA's intervention into a firm of solicitors. To received and process requests for files/ documents which may be held in the SRA's intervention Archive. Key Responsibilities: As an Administrator you will need to have the ability to Inspect and analyse client files, original legal documents and accounting material recovered from Interventions - index onto database - as per procedures * Receive, assess and acknowledge incoming documentation and direct appropriately * Log incoming post onto our in-house database and create physical files * Link incoming documents to existing applications and update records * Interrogate databases and spreadsheets to locate information regarding interventions, requests and files and documents. * Determine ownership of files and documents and the authority needed for the release * To sift files and redact documents prior to release. * Handle incoming telephone calls and emails from clients and solicitors, provide updates on cases and explain actions needed and reasons why * Taking responsibility for chasing information and keeping clients updated. * Support the intervention process * Drive a van * Attend third party sites to collect/deliver files * As directed assist with loading and unloading of incoming and outgoing boxes and files * Ensure any mechanical handling equipment is operated safely and securely * Maintain accurate records and logbooks as per Capita's instructions * Sort files and maintain accurate filing systems in line with agreed processes * Ensure all aspects of confidentiality are strictly observed * Ability to comply with Health & Safety instructions and guidance * Provide support as and when required to the Team Leader including any other tasks which will be in line with customer and business needs. * Ensure all responsibilities to be carried out in line with local and company guidelines Key Skills & Qualifications: GCSE Maths and English * Full UK Driving License - Willingness to Travel * Good knowledge of MS office and a working knowledge of general IT systems * Excellent communication skills both oral and written with the ability to communicate at all levels * Excellent customer service skills - the ability to effectively communicate clearly with demanding customers * Excellent attention to detail with the ability to work accurately under pressure and "right first time" approach * Excellent organisational skills, ability to prioritise work and multi-task * Ability to work to tight deadlines * Ability to follow processes and procedures * Ability to work with minimal supervision on routine matters but recognise when escalation or further guidance is needed * Ability to work as part of a team * Ability to work flexibly in a changing environment with a "can do" attitude with all tasks in line with customer and business requirements * Experience of manual handling * Ability to identify risks and apply health and safety procedures * Flexibility with hours - may be required to work overtime If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you How to Apply: "To apply for this role, please complete the form below by filling out your name and contact details, and attaching your CV.". All applications will be subject to pre-employment and referencing checks, inclusive of paid for DBS. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

Location: Bermuda Park, GB

Posted Date: 5/10/2025
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Blue Arrow

Posted

May 10, 2025
UID: 5187176462

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