Operations Team Member

Job Description Job Description Who is Alpha Fit Club? Alpha Fit Club is an empowering circuit style group fitness class that maximizes fitness, builds confidence, and cultivates community. With 10 locations and growing, it is the strongest group fitness community on the East Coast. If you thrive in a vibrant environment, have a knack for fostering community, and are ready to help take our Bergen County locations to the next level, we want to hear from you! Benefits/Perks Part of NJ's fastest growing fitness franchise Flexible Scheduling Access to facility Job Summary We are seeking a Operations Team Member to join the team at our successful gym! As an Operations Team Member, your goal is to increase membership numbers through member referrals, and walk-in visits. The ideal candidate has excellent customer service and sales skills, a positive attitude, and a love of fitness. Responsibilities Greet members, guests, and prospective members as they arrive at the gym Answer texting system and assist members Communicate with leads and potential members through texts, emails, and in-person exchanges Provide an excellent new customer experience Assist members with resolving any concerns or complaints Working closely with Director of Operations and team Attend to cleanliness of studio Qualifications High school diploma/GED required Previous customer service or sales experience Proficient in MS Office and other computer programs Positive, motivating, and effective interpersonal communication skills Excellent organizational and time management skills

Location: Westwood, NJ, US

Posted Date: 5/9/2025