Internal Sales & Customer Service Representative

Internal Sales & Customer Service Representative Location: Warrington We are looking for a dynamic and customer-focused Internal Sales & Customer Service Representative to join our client’s team in Warrington. This is a pivotal role, acting as the key link between customers, internal teams, and the field sales organisation, ensuring a seamless service experience across all business channels and product segments. Key Responsibilities: * Create and manage customer quotations in line with pricing procedures. * Provide accurate product information to customers and liaise with technical sales when required. * Work closely with field sales to generate and fulfil demand opportunities. * Gather and share market intelligence on customer and competitor activity. * Achieve sales and margin targets for assigned accounts. * Build and maintain strong relationships with key customer contacts. * Support product campaigns and follow up with customers for potential orders. * Handle inbound customer queries and provide excellent service. * Ensure compliance with Health & Safety policies. * Carry out any additional duties as assigned by the line manager. Skills & Experience Required: * Previous experience in telesales, including upselling, cross-selling, and price/product negotiations. * B2B sales experience with repeat customers and account management. * Experience working in a target-driven environment. * Strong communication and relationship-building skills. * Proficiency in Microsoft Office (Outlook, Excel, Word). * Knowledge of SAP systems (SAP R3, SAP CRM, SAP CIC) is an advantage. Personal Attributes: * Professional and confident communicator * Self-motivated and results-driven * Organised with excellent attention to detail * Team player with a proactive approach Salary: £26,000 basic Commission is £3,000 per annum at 100% target achievement, paid quarterly with the potential to double this if the target achievement is exceeded. Excellent benefits This is an excellent opportunity for someone with a passion for sales and customer service to grow within a fast-paced, supportive environment. If you're interested, please get in touch today! New Ventures Recruitment Ltd is an equal opportunities employer and is acting as a recruitment agency in relation to this vacancy

Location: Woolston, GB

Posted Date: 5/9/2025