BSS Architect

COM BSS Architect Newbury (Hybrid) 6 months Contract £350/day Outside IR35 We are seeking an experienced BSS Architect with deep expertise in Customer Order Management (COM) for a hybrid role requiring 2–3 days per week on-site at the Newbury office. Immediate start date, preferably in April or May 2025. The successful candidate will have a strong background in BSS technologies and a proven track record of integrating these systems within complex enterprise telecom environments. This is an exciting opportunity to join a leading global consultancy specialising in Digital, IT, and Network Services. Key Skills & Experience: Extensive experience working with BSS and Customer Order Management (COM) systems in telecom environments, with a deep understanding of end-to-end order workflows including entry, tracking, fulfillment, and post-delivery support. Skilled in designing and optimizing COM processes to improve efficiency, reduce errors, and enable automation, including the decommissioning of legacy systems. Strong expertise in integrating COM with broader BSS platforms, including CRM, OSS, billing, provisioning, and inventory systems, ensuring seamless data and process flow. Proficient in API integrations, cloud-based order management solutions, and workflow orchestration tools such as Camunda. Solid knowledge of telecom frameworks such as eTOM and TM Forum, with experience across enterprise Fixed Line, UC, GSIP, and SD-WAN products. Proven ability to collaborate with cross-functional teams and vendors to align technical solutions with business goals and deliver accurate, efficient customer order handling/ management

Location: Benham Hill, GB

Posted Date: 5/9/2025