Service Delivery Junior

We’re hiring: Service Delivery Jr. On-site – Roma Norte, CDMX Monday to Friday, 8AM to 5PM ️ English proficiency required $8,000–$14,000 MXN/month University degree is a plus but not mandatory At GALAIT , we’re looking for a proactive, organized and bilingual Service Delivery Jr. to join our growing tech services team in CDMX. If you have 3 years of experience coordinating technical services, supporting technical teams, and handling couriers shipments (logistics), this role is for you. What you’ll do • Coordinate meetings between clients and engineers • Track service requests and follow up with clients • Keep CRM and documentation up to date • Maintain external engineer availability database • Review technical visit reports and generate weekly summaries • Support administrative tasks and calendar coordination • Confirm delivery addresses with clients and suppliers • Create shipping labels and track shipments • Support logistics and inventory-related tasks What we’re looking for • Minimum 2 years of experience in technicians coordination, logistics, or customer support • Detail-oriented and comfortable managing multiple tasks • Proficient in Microsoft Office and CRM tools • Fluent in English and Spanish • A degree is a plus, but not mandatory What we offer • Full-time, on-site role in Roma Norte • International exposure and supportive team • Career growth within service delivery and tech ops • Salary aligned with experience Think you’re a good fit? Send your CV — we’d love to meet you!

Location: Ciudad de México, MX

Posted Date: 5/9/2025