Bilingual Customer Service and Administrative Representative (On-site, Full-Time)

Bilingual Customer Service and Administrative Representative (On-site, Full-Time) Location: Roma Norte, Mexico City Schedule: Monday to Friday, 7:00 AM – 3:00 PM (Mexico City Time) Salary: $17,000 MXN per month with law benefits Are you highly organized, proactive, and fluent in English? We are looking for two Bilingual Customer Service and Administrative Representatives to join our team in Roma Norte. In this role, you’ll support both client-facing communication and behind-the-scenes administrative operations—making you a key player in ensuring smooth and professional service delivery. Key Responsibilities Deliver exceptional customer support through phone, email, and chat Schedule and manage client appointments with accuracy and efficiency Maintain and update records, databases, and internal systems Assist with general administrative tasks and coordination between departments Ensure a positive, welcoming experience for every client interaction Qualifications C2 level English proficiency — strong spoken and written communication is essential 2 years of experience in customer service, administrative support, or healthcare coordination Strong organizational and multitasking abilities Able to work independently and take initiative in a structured environment Friendly, professional demeanor and a problem-solving attitude Please upload your CV in English when applying.

Location: Ciudad de México, MX

Posted Date: 5/9/2025