IT Manufacturing Apps Manager

NatureSweet® is the single-source solution for greenhouse-grown vegetables and is the 1 best-selling brand in snacking tomatoes. The largest vertically integrated agriculture company in North America, NatureSweet guarantees great-tasting produce year-round, both organic and conventional. Our vegetables are carefully grown, harvested, and packaged by more than 6,000 directly employed company Associates. NatureSweet tomatoes, cucumbers, and sweet peppers are handpicked at the peak of freshness and sold at major supermarket retailers throughout the United States, Mexico, and Canada. NatureSweet is dedicated to having a positive social, environmental, and economic impact within our communities, and our commitment is to transform the lives of agricultural workers throughout North America. This work, as well as our efforts regarding sustainability, have led us to earn B Corp, Fair Trade, and EFI certifications. Main Purpose: Provide support to the legacy applications of NatureSweet, GHS and any other subsidiary of NS. Position Requirements: Bachelor´s degree in computer science or equivalent. Master's degree will be a plus. ITIL certification is desirable. Bilingual in Spanish & English. Experience: 5 years of experience leading support teams in consumer goods companies with operations 7x24: strong integration between satellite systems and ERP through middleware's and APIs. Expertise in business processes and applications in the areas of: Inventory, Purchasing, Packaging, Planning, Forecast, MRP, WMS, Transport Management System. Demonstrated experience creating high performance and collaborative teams including extended teams of external developers and consultants. Expertise in cloud solutions specially in Azure and integrating satellite systems with D365 will be a plus. Knowledge and Technical Requirements Understanding of SQL Server, SQL. Expertise en .net, angular, Java (not for development but to coordinate external resources). PMI and agile methodologies. SDLC understanding and implementtion of best practices to keep eco-system updated. Vulnerbilities and remediation to satellite systems. Key Job Accountabilities: Manage and develop key strategic partners that provide the support services both: L2 & L3. Implement robust support processes for Incident and Problem Management, including dashboards to measure SLAs and KPIs and provide visibility of them to the business vendors and other IT teams. Participate to support internal and external audit processes providing the required documentation and doing a follow up on the audit observations. Develop long-term relationships with strategic partners that can provide us robust support services, including bud fixing, enhancements to the applications and the development and the development and implementation of new solutions. Collaborate with infrastructure, security, business teams and vendors to implement robust processes for risk management (vulnerabilities); applications upgrades, and implementation of new applications and/or functionalities. Location: Guadalajara or Querétaro. NatureSweet’s purpose as a company is to transform the lives of millions of agricultural workers in North America through a profitable business model that encourages other companies to replicate. As such, we have very robust processes and policies around our employment efforts. NatureSweet will never request payments through any means in connection with the application for employment. NatureSweet is committed to fostering a diverse workforce by creating a collaborative, equitable, and inclusive workplace where everyone, regardless of what we look like, or where we come from, feels valued, respected, and empowered to reach their full potential.

Location: México, MX

Posted Date: 5/8/2025