Senior Quality Engineer

About the Company - At Gentherm, we say, “ It’s about the person .” We’re with you on a cold winter day when you turn on your heated seat and steering wheel or helping manage patient body temperature in the operating room, recovering room or intensive care units. We take a human approach with everything we do. As the global leader in thermal management technologies we embrace the opportunity to create and deliver extraordinary thermal solutions that make meaningful differences in everyday life. We do this by improving health, wellness, comfort and energy efficiency. We embrace an entrepreneurial spirit and combine that with our global leadership to deliver results. Working at Gentherm provides you the opportunity to not only shape the future of the automotive and medical industries, but also influence your career throughout the company. You will be engaged, challenged and inspired by our team to deliver leading thermal technologies that positively impact lives around the world. IMPACT and OPPORTUNITY Drive continuous improvement in quality systems and customer satisfaction through effective leadership, problem-solving, and team management. Act as a primary liaison with customers to resolve quality issues and ensure compliance with industry standards. Lead high-performing teams and leverage statistical tools and core quality methodologies to enhance product and process performance. Qualifications Bachelor's Degree in Engineering (Industrial, Mechanical, Quality, or related field). Minimum 8 years of experience in quality engineering roles in the automotive or advanced manufacturing industry. Proven experience managing customer relationships and resolving escalated quality issues. Demonstrated ability to lead high-performance teams and manage multiple priorities effectively. Strong understanding and application of Core Tools: APQP, PPAP, FMEA, MSA, SPC. High proficiency in statistical analysis tools (e.g., Minitab). Working knowledge of IATF 16949 and ISO 9001 standards. Advanced problem-solving skills using tools such as 8D, Ishikawa, 5 Whys. Experience with customer quality portals (e.g., GM, Ford, Stellantis, VW). Minitab or another statistical software for data analysis. Intermediate English level (technical reading and basic written communication). ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Key Responsibilities Lead the resolution of complex customer issues through structured problem-solving methodologies (8D, A3, etc.). Manage and maintain customer quality portals, ensuring timely and accurate responses to concerns, PPAPs, and other submissions. Foster strong customer relationships by providing timely, transparent communication and ensuring a high level of service and satisfaction. Coordinate and mentor cross-functional quality teams to execute quality initiatives and meet performance targets. Utilize statistical tools (e.g., Minitab) to analyze data trends, develop control strategies, and improve process capability. Implement and sustain Core Quality Tools (APQP, PPAP, FMEA, MSA, SPC) in compliance with IATF 16949. Lead internal audits and support external and customer audits as required. Drive the implementation of preventive and corrective actions and verify effectiveness. Support the development and execution of quality strategies for new product launches and engineering changes. Promote a culture of quality, accountability, and continuous improvement across the organization. Equal Opportunity Statement - Gentherm is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship. Gentherm is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, sexual orientation, gender identity, disability or protected veteran status.

Location: México, MX

Posted Date: 5/8/2025