Part Time Associate Patient Care Coordinator - Hialeah, FL

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Schedule : Monday - Friday from 8 AM - 2 PM Location : 415 West 49th Street, Hialeah, FL 33012 Primary Responsibilities: Provides general administrative and clerical support, including answering telephones, and screening and directing calls Answers phones courteously and promptly and prioritizes the distribution of messages in a timely manner Coordinate with transportation companies Greets members as they enter and depart the senior center Directs members, customers, and guests to correct destination Registers new members and schedules appointments Maintains the cleanliness of the reception area Receives mail and distributes accordingly Maintains a pleasant, front office demeanor Performs all other related duties as assigned You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications : High School Diploma / GED (or higher) 2 years of customer service and/or clerical experience Preferred Qualifications: EPIC experience Superior customer service skills including the ability to multi-task and resolve patient concerns in a timely manner. Ability to think critically and exercise sound judgment Excellent communication, interpersonal and organizational skills Familiarity with various software applications such as Microsoft Word, Outlook, Excel, etc. The salary range for this role is $16.00to $28.85per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. RPO, RED

Location: Hialeah Lakes, FL, US

Posted Date: 5/7/2025