Water Meter Reader

Permanent Full Time opportunity available (9 day fortnight) Current 'C' Class Drivers licence essential LGO 1 ( $54,284 - $62,315 per annum superannuation) based on skills, qualifications and experience Why Choose Us Townsville City Council is the largest local government authority in Northern Australia. We are committed to creating value by growing Townsville through driving economic diversity and generating an enriching lifestyle. Our organisation provides and maintains close to $9 billion worth of community assets including water and wastewater network and treatment plants, bridges, drainage, roads, waste management, community facilities, sporting venues and more. We contribute to an active lifestyle for our residents and visitors through events, providing recreational facilities, protecting the natural environment and heritage, while creating a mentally and physically healthy city. We are driving economic diversity and cultivating an enriching lifestyle, growing a city for this and future generations by building a vibrant, sustainable and innovative city. Council’s vision is for Townsville to be a connected, lifestyle driven and innovation focused city while continuing to deliver service excellence and to be led by our community to create an exciting today and future. Our Vision: A globally connected community driven by lifestyle and nature. Our Purpose: Grow Townsville Our Values: Safety, Excellence, Respect, Value, Enjoyment About the Role This position is responsible for carrying out water meter readings in an efficient and accurate manner, whilst maintaining timely and accurate water meter records for the organisation. Water Meters are read throughout all suburbs in Townsville including as far as Paluma, Alligator Creek and Magnetic Island. You will regularly interact with members of the community and walk long distances in a hot environment. About You To be suitable in this role you will require a “C” class driver’s licence and have the ability to read, write and perform numerical calculations of a standard commensurate with the requirements of the position. You will need to be physically fit and have a high tolerance of animals, particularly dogs. You will need basic knowledge of Microsoft systems as well as computer-based programs such as water billing and meter reading management systems or be able to quickly gain such knowledge. You will have the ability to analyse basic information on the handheld computer devices and record applicable property information relevant to water billing requirements using your effective time management and efficiency skills. You will work under limited supervision and have quality customer service skills, conflict resolution and negotiation skills. You will require knowledge of the following: Customer service contract and relevant legislation relating to water use and regulations Council's code of conduct for customer service responsibilities and how to deal with dangerous dogs Ability to gain knowledge of authorised entry conditions and water billing software The Townsville region to enable timely reads and ability to develop efficient re-sequencing of reading routes How to Apply Your application can be submitted through the 'Apply' button. Please include a cover letter (maximum 2 pages), outlining how your skills, qualifications and experience would allow you to achieve success in this role. We also will require your resume and attached copies of any licences and qualifications as per the key requirements of the role. For further information review the Position Description. Closing Date: 11.45pm, Tuesday 22nd April 2025. What We Offer 17.5% annual leave loading Up to 5 weeks annual leave Up to 3 weeks Personal/Carers Leave 14 weeks paid Parental Leave Domestic and Family Violence Leave Natural Disaster Leave Up to *13.5% Superannuation employer contribution for contributing members Salary Sacrifice opportunities Learning and Development opportunities Fitness Passport program offering discounted membership to selected gym, pool, and yoga facilities Employee Loyalty Program offering discounts at selected local businesses Employee Assistance Program * The Council contribution to employees' superannuation for contributing employees shall be 13.5% of the employees' ordinary time earnings subject to the employee contributing a minimum of 6% of their ordinary time earnings. We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply! All successful candidates are required to undergo drug and alcohol testing as part of the recruitment process. Please be aware Townsville City Council has a ‘zero tolerance’ policy to drugs and alcohol in the workplace. If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact hr_recruitment@townsville.qld.gov.au or phone 07 4727 9004 for a confidential discussion.

Location: North Ward, AU

Posted Date: 5/5/2025