Operations Manager

Operations Manager – Aerial Emergency ServicesLocation: Mangalore, VictoriaFull-Time | Aviation & Emergency Services Sector About Kestrel Aviation Kestrel Aviation is a leading provider of specialist helicopter services, proudly headquartered in Mangalore, regional Victoria. With an outstanding reputation in aerial firefighting, emergency response, and aviation support, we are nationally recognised for our safety, reliability, and operational excellence. As a family-owned business with a strong sense of purpose, we have built a legacy of delivering mission-critical aviation services across Australia and abroad. Our work plays an essential role in protecting communities, particularly during Australia's intense fire seasons. The Opportunity We’re seeking a skilled and motivated Operations Manager to lead and optimise our operational support team. This pivotal role reports directly to the General Manager, with two direct reports and a high level of cross-functional collaboration. You’ll oversee logistics, resource planning, compliance, and coordination across our helicopter operations to ensure we meet the critical demands of emergency response. You'll be working with internal teams, regulatory bodies, clients, and international partners to uphold operational efficiency and excellence. Key Responsibilities Lead daily operational planning and logisticsManage pilot rostering, ensuring readiness and complianceOversee key operational systems (Air Maestro, TracPlus, ARENA)Liaise with suppliers, clients, and stakeholdersUphold documentation, safety, and emergency response protocolsEnsure contractual and regulatory requirements are met About You Experienced in fast-paced, complex operational environmentsA confident leader with outstanding planning and coordination skillsClear communicator with a collaborative mindsetWilling to manage out-of-hours (on-call) duties as neededStrong proficiency in operational software and logisticsComfortable with procurement and supplier managementC-class driver’s licence (mandatory)Aviation, emergency services, or seasonal industry experience (preferred) Why Make the Move to Mangalore? This role offers a rare opportunity for a tree change without career compromise. Located just 90 minutes from Melbourne, Mangalore and its surrounding regional townships provide the perfect setting for professionals and their families seeking a better lifestyle. You'll enjoy:A strong sense of community, ideal for raising childrenAffordable housing and a more relaxed pace of lifeEasy access to nature, wineries, and regional eventsThe chance to make a meaningful impact in a values-driven businessA purpose-led role supporting public safety and emergency services Note: Due to the critical nature of this position, the successful candidate must reside within a 30-minute radius of our headquarters in Mangalore, or be happy to relocate. Join a Purpose-Driven Team This is a unique opportunity to step into a high-impact leadership role with a nationally respected aviation provider. At Kestrel Aviation, your expertise contributes directly to community safety, and you’ll be part of a close-knit team that values trust, excellence, and purpose. How to Apply Galvin-Rowley Executive is proudly managing this recruitment. To request the Information Pack, email amanda@galvinrowley.com.auFor a confidential discussion, contact Laura Gaugain at laura@galvinrowley.com.au

Location: Kennington, AU

Posted Date: 5/5/2025